Says can’t authenticate my account

[trixiet]

I logged in yesterday on my phone with no problem yet today says can’t authenticate my account

 

[elwoodbluz1966]

Have you been able to access chat since you posted this ?

 

[trixiet]

Have you been able to access chat since you posted this ?

No I’m now getting a message saying banned! I’m not sure what I have done

 

[elwoodbluz1966]

No I’m now getting a message saying banned! I’m not sure what I have done

Are you using O2 mobile data ? I can see no ban for your screen name

 

[Claire8]

@RockDrummer has said he can’t get into chat, he’s on 02 though. Hopefully you’ll be sorted soon @trixiet