Chat won’t let me in after registering

Discussion in 'Community Help' started by PurpleRain, Apr 8, 2019.

  1. PurpleRain

    PurpleRain Guest

    Hi all,
    I have just registered and confirmed my account via the link sent by email but everytime I try to log in I get the message ‘disconnected from the server by the server, not authenticated’. Any help with this would be great, thanks xx
     
  2. U_N_Owen

    U_N_Owen UKChat Initiate

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    Same here. let me know if you find out what the problem is.
     
  3. GinGirl

    GinGirl UKChat Newbie

    Joined:
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    This happened to me, I tried signing up with a different email address and it worked. Hope that helps
     
  4. U_N_Owen

    U_N_Owen UKChat Initiate

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    Interesting, thanks for the info. Mrs Owen used this site then closed her account and I'm now using the same email address for this name. It's strange how the site allows one to use the forum but not the chat rooms.
     
  5. GinGirl

    GinGirl UKChat Newbie

    Joined:
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    Your welcome! Try signing up with a different email address, see if it works. Let me know if you have any luck!
     
    U_N_Owen likes this.

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