Can't log in

[Phoebe54]

So......once again after deleting history, cookies, caches ect after 3 tries I can't get in chat, can use the forums as usual but no rooms themselves, what is going on ?? I can no longer try coming in as guest-phobe54 as accounts now compulsory .
Grrrrrr

 

[elwoodbluz1966]

Try a different browser to the one you usually use.

 

[NerfHerder3161]

just signed up to the site and cant get into any rooms - email confirmation complete but when i click on a room it just reloads in home page - 'elp! lol

 

[Murran2]

just signed up to the site and cant get into any rooms - email confirmation complete but when i click on a room it just reloads in home page - 'elp! lol

You tried deleting history etc then try log in again?

 

[snapwexley]

You tried deleting history etc then try log in again?

hi Murran2 i have yes done it all still cant get in

 

[Sigma_Male]

Have you tried accessing via the "about" on the drop down menu

 

[NerfHerder3161]

Have you tried accessing via the "about" on the drop down menu

hi Sigma_Male yes tried that didnt work either

 

[Sigma_Male]

hi Sigma_Male yes tried that didnt work either

Have you tried a different browser

 

[Murran2]

Have you tried a different browser

Scarey pic lol

 

[Altair]

Scarey pic lol

Not as scary as yours.

 

[TacoTimmy]

I consider this a serious problem but in order to fix it we need to be able to replicate it. We're currently unable to do so.

Please provide more details such as platform, like Windows/Mac/Android/iPhone/etc and web browser such as Safari/Chrome/FireFox/etc.

Also please try to describe exactly what you're doing and what happens in detail. As an example of the level of detail needed:

Visit ukchat.com
Click login button in upper right
Log in to forum
Click Chat menu item
Click Lobby
Check "I agree box" and click login button
Redirected to ukchat.com main page

Hopefully this will allow us to move forward replicating and fixing the issue.

 

[Murran2]

Not as scary as yours.

Lol u woosy assassin

 

[NerfHerder3161]

I consider this a serious problem but in order to fix it we need to be able to replicate it. We're currently unable to do so.

Please provide more details such as platform, like Windows/Mac/Android/iPhone/etc and web browser such as Safari/Chrome/FireFox/etc.

Also please try to describe exactly what you're doing and what happens in detail. As an example of the level of detail needed:


Hopefully this will allow us to move forward replicating and fixing the issue.

im using chrome on a laptop i login as normal click the room i want to join and the page starts to log in but then refreshes to home page - thanks